When you use "Shift-Delete" to delete an item or delete it out of the "Deleted Items" folder, it doesn't really get deleted for 14 days.  In order to get the item(s) back, just follow these steps to access your "Recover Deleted Items" folder.  NOTE:  There is no guarantee that items deleted in this fashion will be available in this folder.  Several different circumstances and workstation settings exist which may override the effectiveness of the "Recover Deleted Items" folder."

1. In Internet Explorer, go to: http://www.outlooktoday.com/
2. Click on the big green "Log In" button
3. Log in with your e-mail address and password you use to log in to Outlook
4. Click "Options" in the upper right-hand corner
5. Select "Deleted Items" on the left hand side
6. Scroll through the items you emptied from your "Deleted Items" folder and click on one you would like to restore.
7. Click "Recover to Deleted Items Folder"
8. The system will copy everything back to your "Deleted Items" folder in Outlook. From there:
9. Drag the deleted item back into your Inbox (or the appropriate folder for storage).